VLANit telephony
From a du or e& line on your own trade licence to an AI call centre: one system in your office, installed and run by VLANit.
A VLANit phone system serves one company and its own staff. Your company holds the line, the numbers and the operator's bill on its own trade licence. VLANit sells the system and its support. Minutes and numbers come only from your operator.
Each stage builds on the one before, and your company can stop at any of them.
01
A du or e& Business SIP Trunk on your company's own trade licence. VLANit checks your documents and prepares the operator's forms and e-mails.
What you gainYour numbers on your licence, and an application that reaches the operator complete.
02
A VLANit phone system box in your office, installed by VLANit and connected to the line. It records calls on your own hardware.
What you gainYour recordings and call history are stored on the box in your building.
03
Extensions, queues, a voice menu and working hours, with phones added by QR code. Missed calls stay on a follow-up list until someone reaches the caller. Before a sales call is dialled, the system checks it against Cabinet Resolution 56 of 2024: the Do Not Call Registry scrub your company runs, calling hours, refusals and attempts per number.
What you gainEvery missed call gets an owner, and a sales call that fails these checks is blocked.
04
Calls and recordings land in your CRM: Bitrix24, Kommo, Salesforce or Zoho CRM. Missed calls become tasks, and notifications reach your team in Telegram.
What you gainEvery call sits on the right client record, and the history stays with your company.
05
Tracking numbers on your website show which ad or campaign brought each call. They are local du or e& numbers on your own licence.
What you gainYou see which channels make the phone ring, and you spend there.
06
An AI voice agent on your own lines answers the calls no person is free to take: after hours, at weekends and at peaks. It takes the request, books or qualifies, and passes the lead to your team.
What you gainA caller is answered by your team or by the AI agent, and every AI call is recorded and transcribed.
On your own hardware and your own lines.
Bitrix24KommoSalesforceZoho CRM
Stage 1 on a du line. Your company follows each step in the VLANit client portal.
Decides, uploads the documents, signs du's forms by hand and sends two e-mails to du from its du-registered address.
Reads and checks the documents, prepares du's forms and e-mails, then installs the box and sets up the phone system.
Its business account manager checks the documents, handles your company's order and submits it to du operations. The decision is du's, and du's engineer activates the line.
The portal shows the status of every stage and whose move it is.
Book a call to walk through the stages for your company, or see the prices first.
Prefer e-mail? sales@vlanit.com
